GXO

As the world’s largest pure-play contract logistics provider, GXO knows technology is crucial to staying ahead of the competition. The company uses Lowpads to give its customers a competitive edge in cost, efficiency, accuracy, and environmental sustainability. The successful integration of Lowpad AMRs in a major facility in the Netherlands marked the industry’s first use of this technology in the food and beverage sector.

Details

Industry
Retail
Country
The Netherlands
Application
Marshalling
Model
Lowpad S

Specs

Type
Brownfield
Robots
36 Lowpads
Load carriers
Roll cages
WMS
Reflex
throughput P/Hr
620 roll cages
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THIS CASE

Fully automated marshalling process at GXO

Challenge

Increase efficiency and productivity

GXO, like most logistics service providers, always seeks for ways to increase efficiency and productivity. At their location in Nieuwegein, the Netherlands, workers spent all day moving roll cages to the docks. This work is physically demanding, non-value-added, and requires a lot of labor that is difficult to find. The primary goal was to find a solution to fully automate the marshalling process for a prominent Dutch food retailer. The stakes were high, as any mistake in the process could lead to delays, spoiled goods, and customer dissatisfaction. Despite the complexity of the challenge, GXO’s team of experts was determined to find a solution that would meet the client’s needs and exceed their expectations.

Solution

Custom-designed and engineered automated solution

This GXO facility operates around the clock and is temperature-controlled to ensure the safe handling of perishable goods. The primary objective was to design a solution that would enable the staff to place orders in the correct unloading sequence for the truck driver waiting at the docks. This would require a sophisticated system that could identify the orders and prioritize them based on various factors such as delivery location, delivery time, and product type, among others. The stakes were high, as any mistake in the process could lead to delays, spoiled goods, and customer dissatisfaction. Despite the complexity of the challenge, GXO’s team of experts was determined to find a solution that would meet the client’s needs and exceed their expectations.

“GXO’s industry-first collaboration with Lowpad on a custom-designed and engineered automated solution for our customer’s outbound process has significantly improved efficiency.”

Luc Laurijssens

COO, Continental Europe at GXO Logistics, Inc.
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